What are your yoga mats made of?

Our yoga mats are made from eco-friendly materials like natural tree rubber, antibacterial coating, and suede microfiber. We use water-based colors in heat transfer printing. Providing durability, softness, and excellent grip.

Are your yoga mats eco-friendly and sustainable?

Yes! From eco-friendly materials to responsible production, we are committed to protecting both your practice and the planet. All mats are produced in smaller batches. We carefully choose materials that are kind to the Earth while providing the highest quality for your yoga practice. Additionally, we are proud to have the RoHS certificate, ensuring that our products meet rigorous sustainability standards.

What size and thickness are your mats?

Our yoga mats measure 178 × 61 cm, with a 3mm thickness and a lightweight design of approximately 2.3 kg. Their versatile size makes them ideal for both travel and regular practice. The 3mm thickness provides the perfect balance of support and stability, making it great for balancing poses. Whether for yoga, Pilates, or body-balance training, this mat is designed to support your movement with comfort and ease.

Do your mats have a non-slip surface?

Yes! Our mats are designed with three layers. The top one is an antibacterial non-slip layer to prevent slipping—especially during sweaty sessions. More sweat = more grip. The anti-slip layer also adds durability, extending the mat’s lifespan.

Are your yoga mats suitable for hot yoga?

Yes! All our mats are designed for hot yoga with extra grip and a sweat-resistant material.

How do I clean and maintain my yoga mat?

To clean your mat, wipe it with a damp cloth and mild soap. Avoid soaking it in water. For deep cleaning, use a mixture of water, tea tree oil, and vinegar or a specialized yoga mat spray. To preserve the mat’s appearance, roll the mat with the design facing out.

Can I use your mats for other workouts, like Pilates or stretching?

Absolutely! Our mats are versatile and great for Pilates, stretching, bodyweight exercises, and meditation.

How long does shipping take?

Orders are processed within 1–2 business days and typically arrive within 5–10 days for domestic orders and 7–21 days for international orders.

Do you offer international shipping?

Yes, we ship worldwide! International shipping times vary depending on your location. Shipping fees are calculated at checkout.

How much does shipping cost?

Shipping costs vary by location and order size.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email to monitor your delivery.

What is your return policy?

We accept returns within 30 days of purchase, provided the mat is unused and in its original packaging. Customers are responsible for return shipping unless the product is defective.

My yoga mat arrived damaged. What should I do?

If your mat arrives damaged or defective, please contact us at hello@lumilu.eu within 7 days of delivery with a photo, and we’ll arrange a replacement or refund.

Do your yoga mats come with a warranty?

Yes! We offer a 30-day warranty against material defects and manufacturing issues. Normal wear and tear is not covered.

Do you offer discounts for bulk or wholesale orders?

Yes! If you’re interested in bulk purchases or wholesale, contact us at hello@lumilu.eu for special pricing.

How do I store my yoga mat properly?

Store your mat rolled up in a cool, dry place, away from direct sunlight to prevent damage or fading. To preserve the mat’s appearance, roll the mat with the design facing out.

How can I contact customer service?

You can reach us via email at hello@lumilu.eu.